Shipping policy
Last updated: October 17, 2026
Thank you for shopping at Arzoomodeststore! This Shipping Policy explains how we process, ship, and deliver your orders. By placing an order with us, you agree to the terms outlined below.
1. Order Processing
All orders are processed within 1–3 business days (excluding weekends and public holidays) after payment is received and confirmed. You will receive an order confirmation email once your order is placed, and a separate shipping confirmation email with tracking details once your order has been dispatched. During peak seasons, sales, or due to high order volume, processing times may be slightly longer. If there is a significant delay in processing your order, we will contact you via email or phone.
2. Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery times are estimates only and are not guaranteed. Typical delivery estimates are:
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Standard Shipping: 5–10 business days
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Express Shipping: 2–5 business days (where available)
Actual delivery times may vary depending on your location, shipping carrier, customs processing, and events outside our control. Please note that delivery estimates do not include order processing time.
3. Shipping Destinations
We currently ship to addresses within Pakistan and, where available, to selected international destinations. If we are unable to ship to your location, you will be notified at checkout or contacted by our team. International orders may be subject to customs duties, taxes, and import fees, which are the responsibility of the customer.
4. Shipment Confirmation and Order Tracking
Once your order has shipped, you will receive a shipment confirmation email containing your tracking number(s). The tracking number will be active within 24–48 hours. You can use this number to monitor the status of your delivery through the carrier's website.
5. Customs, Duties, and Taxes
Arzoomodeststore is not responsible for any customs fees, duties, taxes, or import charges applied to your order. All such fees incurred during or after shipping are the responsibility of the customer. We are not responsible for delays caused by customs processing.
6. Damages and Lost Packages
Arzoomodeststore is not liable for any products damaged or lost during shipping. If you receive your order damaged, please contact the shipment carrier to file a claim and notify us at r37985131@gmail.com so we can assist where possible. Please save all packaging materials and damaged goods before filing a claim. To the fullest extent permitted by applicable law, title and risk of loss pass to you when we transfer products to the carrier.
7. Delays Beyond Our Control
We are not responsible for delays or failures caused by events beyond our reasonable control, including carrier or customs delays, natural disasters, severe weather, labor disputes, supply shortages, utility or telecommunications outages, cyber incidents, governmental actions, or other similar events.
8. Incorrect Shipping Information
Please ensure that your shipping address and contact details are correct and complete at checkout. We are not responsible for orders shipped to incorrectly entered addresses. If you notice an error, please contact us immediately at r37985131@gmail.com — we will do our best to update your order before it ships, but we cannot guarantee changes after an order has been processed.
9. Contact Us
If you have any questions about our Shipping Policy or your order, please contact us at:
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Email: r37985131@gmail.com
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Address: Barakahu, Islamabad 45400, Pakistan